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Superhuman launches AI-powered instant replies

Startup Superhuman is introducing an AI-powered instant reply feature today as part of its focus on expanding AI-driven capabilities this year. Three contextual replies are provided for quick email responses.

Superhuman was designed to help users achieve inbox zero efficiently. Instant responses are an additional feature to efficiently manage incoming emails. Instant replies can be likened to Gmail’s smart replies, with Superhuman claiming its feature is more contextual and personal.

The fundamental idea remains consistent. Three reply options are available when responding to an email. Although the prompts are brief, once you select an option, Superhuman generates a complete sentence response for you.

Upon tapping “Interested” in response to an email invitation to speak on a panel, the client proceeds to type out a full sentence, including the sender’s name, as demonstrated in the video below. To switch between replies, press the tab key. Press enter to send a reply. According to the company, participants in the beta test of instant replies are sending emails at twice the speed.

Integrating artificial intelligence into email systems
Superhuman has introduced several AI-powered products. In the previous year, Superhuman AI was introduced to assist users in improving their email drafts by providing options to adjust the length or tone.

In January, the company expanded the functionality to iPhone and iPad apps. In November, the startup introduced an auto-summarize feature that displays a brief summary at the beginning of emails.

Several of Superhuman’s rivals have integrated AI-powered functionalities into email processes. Former Google employees founded the startup Shortwave, which has introduced features like AI-powered email inquiries, instant summaries, and an AI-based email response system. Spark email client by Readdle introduced an AI assistant in the previous year. Microsoft and Google have implemented AI-driven functionalities in Outlook and Gmail.

Rahul Vohra, co-founder and CEO of Superhuman, emphasized that the company’s AI-powered features stand out due to their stickiness. It was observed that the typical user utilizes artificial intelligence 25 times weekly for composing emails.

Superhuman’s plan for the future
According to Superhuman, the AI-powered product’s initial stage involved the introduction of an email assistant, then the implementation of automated AI features like auto-summary and instant replies. The final phase aims to integrate AI agents into users’ daily routines for tasks like scheduling and composing emails.

Vohra stated that the company has the potential to be profitable at any given time, as it is a strategic choice. The CEO of the company stated that it has a runway of five years. He is not currently considering a new funding round on a daily basis.

Superhuman has maintained a steady price of $30 per month since its introduction. Vohra noted the possibility of the company reconsidering its pricing later this year.

He mentioned the company’s emphasis on enhancing its team-oriented offerings alongside investments in AI products.

Consider the efficiency of sharing a thread internally instead of repeatedly forwarding or composing emails. Furthermore, comments and reactions can be added to the shared thread. We are thinking about transforming email from something that’s pure productivity into a platform for smart collaboration. Historically, email has been a solitary activity, making this a significant development. It was created during a time when tools did not naturally support collaboration,” Vohra stated.

The company is considering developing specialized email clients, beginning with Superhuman for sales targeting account executives and customer managers, featuring integrations such as Salesforce and Hubspot.

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