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While we’re waiting for the rumored unveiling of Samsung’s Galaxy Tab S2, it’s being reported by several Samsung customers that the Android 5.0.2 Lollipop update has caused several bugs within the Samsung Galaxy Note Pro 12.2. These bugs are affecting the Bluetooth connectivity to wireless additions, including keyboards and mouses.
Android Origins reports that the 5.0.2 update seems to be affecting Galaxy Note Pro users who are using Logitech devices. “Those Galaxy Note Pro 12.2 users who are using Bluetooth devices from other manufacturers don’t seem to be having this issue but that doesn’t mean that it isn’t happening,” they said, “We just aren’t seeing any reports so far from anyone other than Logitech users.”
However, according to the comments, that doesn’t seem to be the case. User mel commented saying it’s any device that uses the generic BT driver pair. “One enterprising techie tracked the problem down to the fact that the generic BT driver was not included in the distribution,” mel said, “I tried flashing back to 4.4.2 twice and hung at the boot screen so ended up re-flashing 5.0.2. So I have a useless KB/case and mouse which together cost me about $150. Not happy!”
Android Central is also full of stories with similar issues in relation to this bug.
Now, a factory reset won’t solve this problem, so this further lends to the fact that it’s a software issue. And rest assured, Logitech is aware of the issue. They are working on a solution, but no definitive date has been given for a fix. Galaxy Note Pro users might have to wait until the next Lollipop update in hopes that this issue will be solved.
It’s unfortunate that the Android 5.0.2 update will cause such an issue with the Galaxy Note Pro 12.2. Are there any Note Pro users here? Are you experiencing similar issues? Let me know in the comments below.
